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Gladwell doing his Gladwell thing – this time about how underdogs win, and the complexity of assumption which leads you to think that they won’t. Captivating stuff (albeit with some elements that have you thinking “reeeeeeeeallly?” afterwards) and worth a read. My challenge is that now having listened to his podcast a lot I can’t…
Yesterday I needed to phone my broadband provider to give them the news that we’re moving to another company, on account of the fact that their modus operandi is to sign users up for a certain monthly fee and then 18 months later to double it – entrusting in apathy, I expect, to retain customers…
And here was me thinking I watched a lot of things on the telly in 2020, eh? Who knew THAT was coming… There’s no point lamenting the comparatively few *actual* blogposts between the last one of these and this one, because yet again in a plague-bedecked world there’s not only nothing of import to write…
Get Back – the Beatles documentary. WHAT a riveting 8 hours of film! There are some people for whom this would be the worst thing you could make them sit through. However I thought I’d outline why for me it was the diametric opposite. First & foremost, ever since I learned that there was a…
